Privacy policy
PRIVACY POLICY
Consultkaar – Salaah Joh Banaye Har Raah Asaan
Consultkaar – Salaah Joh Banaye Har Raah Asaan (“Consultkaar”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of Users seeking consultation services on our platform.
By using our website, mobile application, or services, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
When you register or book a consultation, we may collect:
Full Name
Email Address
Mobile Number
Profile details
Consultation preferences
Payment details
Communication records with advisors
2. How We Use Your Information
We use collected information to:
Create and manage accounts
Connect with suitable advisors
Process payments securely
Improve consultation experience
Provide customer support
Ensure platform security
Prevent fraud and misuse
Send service updates and notifications
Comply with legal requirements
We strictly do not sell personal data to third parties.
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3. Data Sharing Policy
Information may be shared:
Between Users and Advisors for consultation purposes
With verification agencies (for advisor credential checks)
With government authorities when legally required
With trusted service providers under strict confidentiality agreements
We never share sensitive data without lawful purpose or user consent.
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4. Payment & Financial Data
All payments are processed through secure and encrypted third-party payment gateways. Consultkaar does not store full debit/credit card details on its servers.
Advisor payout details are stored securely and used only for payment processing.
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5. Data Protection & Security Measures
We implement:
Encrypted data transmission (SSL)
Restricted internal access to sensitive data
Regular system monitoring and security audits
However, while we take strong precautions, no digital system is completely immune to risks.
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6. User Rights
Users have the right to:
Access their stored data
Update or correct personal information
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7. Data Retention
We retain personal and professional data only for as long as necessary to:
Provide services
Resolve disputes
Meet legal and regulatory obligations
After this period, data may be securely deleted or anonymized.
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8. Confidentiality of Consultations
Consultkaar respects the confidentiality of consultations. However:
We are not responsible for information voluntarily shared between Users and Advisors outside the platform.
Advisors are expected to maintain professional confidentiality standards.
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9. Children’s Privacy
Our services are intended for individuals aged 18 years or older. Minors may use the platform only under parental or legal guardian supervision.
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10. Policy Updates
Consultkaar reserves the right to update this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of revised terms.
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11. Contact Information
For privacy-related concerns, contact:
Email: [Insert Email Address]
Phone: [Insert Number]
Registered Address: [Insert Office Address]
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Consultkaar – Salaah Joh Banaye Har Raah Asaan is built on trust, transparency, and responsibility. Protecting the privacy of both Users and Advisors is central to our mission of creating India’s first all-field consultation platform.